What’s new

In Settings, the CEO can ask AI Techbom to connect the WhatsApp Business account on their Facebook, and any of the other apps the office already runs — a Facebook page, Instagram, the phone line, a spreadsheet, an existing shop, accounting or SMS. It is a paid setup. That form stores the request only.

Save the phone number ID and access token and Dromos sends confirmed, on the way (with the private tracking link), delivered (with the photo, when one was taken) and missed. The token is stored encrypted. Outside the 24-hour window, WhatsApp needs a template named dromos_status with one body variable. Nothing sends until the token is saved.

The missed message offers tomorrow morning, tomorrow afternoon, or a call. The customer can choose on the tracking page, or reply with those words. The choice is saved on the order: a new attempt for a time, or a note that they asked to be called.

While the van is out, the tracking page says how long, and how many stops are ahead — “About 40 minutes, 3 stops ahead”. It is straight-line distance with a winding allowance, plus time at the stops still ahead, and it changes as those stops are completed.

A message that names a customer, a place and an item lands in Pending review, attributed to the seller named in it, at the price that was quoted. A person still confirms it before a van is booked.

The CEO can require a photo. The driver cannot mark the stop delivered without one. The customer sees it on the tracking page for that day, and the delivered WhatsApp points at the page.

The features page, the guides and the FAQ now say the same thing: pasting an order and sending a ready-written WhatsApp are included. Connecting the business account is optional.