Roles & access
The seven roles, what each is for, and which sections of the office app each one is given.
For CEO, managers1 min read
Dromos has seven roles who use it, plus “seller”, which exists only to attribute commission. Each role sees the sections its job needs and nothing more.
The roles
| Role | What it is for |
|---|---|
| CEO | Everything: team management, analytics, products, fleet, routes, orders — and the money. |
| Manager | Everything operational, without managing the team. |
| Dispatcher | The daily operator: takes orders, plans routes, assigns drivers, coordinates deliveries. |
| Salesperson | Creates orders and sees only their own, with their own commission. |
| Caller | Makes the confirmation calls and works the customers behind them. |
| Accountant | The financial view: order totals and payments. |
| Driver | Does not use the office app. Uses the driver app: their route, their stops, their summary. |
Which sections each role gets
| Section | CEO | Manager | Dispatcher | Salesperson | Caller | Accountant |
|---|---|---|---|---|---|---|
| Overview | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Orders | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Routes | ✓ | ✓ | ✓ | – | – | – |
| Analytics | ✓ | ✓ | – | – | – | – |
| Customers | ✓ | ✓ | ✓ | ✓ | ✓ | – |
| Products | ✓ | ✓ | – | – | – | – |
| Fleet | ✓ | ✓ | – | – | – | – |
| Team | ✓ | – | – | – | – | – |
Everyone, including drivers, can open Help & Docs and What’s new.
How it is enforced
Hiding a link is a convenience, not the protection. Every action re-checks the person’s role, and the rules are enforced in the database itself, so a role cannot reach data it should not see by any route. A role is part of your sign-in, so a change takes effect after you sign out and back in.