Messages & alerts

#Messages

Dispatchers, callers and managers talk to each other inside Dromos, so there is no need for a separate group chat. The messages icon sits next to the notification bell in the top bar, so its unread count is visible from every screen. Drivers receive messages in the driver app’s Messages tab.

#The notification bell

Important events appear in the bell as they happen, and update live without a refresh.

#Phone alerts

Turn on phone alerts and the important ones arrive on your phone even with the app closed:

• Owners are told when a driver starts their day, when an order is delivered and when an order fails.
• Drivers are told when a route is published, when stops are added or cancelled, when a round is recalled, and when the office sends a message.

Each event sends exactly one notification. Tapping one opens the app.

Signing out removes that phone’s subscription, because van phones are shared.