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  • What Dromos isStart here · Everyone
  • Getting startedStart here · New staff
  • Taking ordersOffice · Dispatchers, callers, salespeople
  • The order lifecycleOffice · Dispatchers, callers, managers
  • Route planningOffice · Dispatchers, managers
  • Products & pricingOffice · Managers, CEO
  • Fleet & teamOffice · CEO, managers
  • AnalyticsOffice · CEO, managers
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Products & pricing

The catalogue of what you sell and deliver, with its variants; adding and retiring products; and how quoted prices are recorded.

For Managers, CEO1 min read

The catalogue holds everything you sell, each product with its variants — sizes, pack counts or options — and a price. New products start with variants that suit your industry (set in Settings), which you can change.

Adding and removing products

A CEO or manager can add a product with its sizes, add a size to an existing product, and remove either. Removing deletes it outright while nothing has been sold; once something has, the same button takes it off sale instead, so every past order still resolves to a real catalogue row.

Quoted prices

When a salesperson quotes a price different from the catalogue, Dromos records both: what it sold for and what it was listed at. Management therefore always knows the real margin on an order. The order shows the difference — for example, “Overridden from £175.00 — as quoted in the order message”.

This applies to staff entering orders. The public shop cannot send a price at all: a customer naming their own price is not a negotiation.

Out-of-stock sizes

A size that is out of stock is still shown on the shop, so a customer can ask for it; the request reaches the office as a notification. A product that is deactivated entirely disappears from the shop — that is how something is retired for good.