Features
Three apps, one source of truth.
The office, the vans and the customer each get a surface built for what they are doing — and all of them read the same order, so nobody is ever working from a different version of the day.
01/In the office
Everything the desk needs, in one place.
For the people taking orders, calling customers and planning the day.
- 01
Orders from a pasted message
Paste what a seller sent on WhatsApp. Customer, phone, address, postcode, items, price, delivery window and salesperson are read out — each with a confidence, and the raw message kept on the order.
Taking orders - 02
Website orders, reviewed in one step
Orders placed on the public shop wait for review. Accept one and give it a delivery date in a single action, and it moves straight into planning.
Ordering online - 03
Confirmation that means something
A dedicated call workflow — not attempted, trying to reach them, confirmed, no response, declined. Confirmed is final: items and date lock, and changing an order means cancel and recreate.
The order lifecycle - 04
Route planning that respects time windows
Deliveries are grouped by area and sequenced around each customer’s window: hard deadlines are planned first, softer windows are honoured where they cost nobody a promise, and anything that can’t be met is reported rather than hidden. Late orders can be added to a published round until the driver leaves the warehouse.
Route planning - 05
A colour-coded fleet board
Each van and its orders share a colour, so a busy day reads at a glance and a stop on the wrong van stands out. Vans carry their areas and working days.
Fleet & team - 06
A catalogue that remembers the quote
Products with their sizes, and a price record that keeps both what was listed and what the seller quoted — so margin is never a guess. Changing a price never alters an order already taken.
Products & pricing - 07
Analytics, including real round times
Revenue, products, salespeople, drivers’ on-time rates, and when each van left and finished against the plan — so the next plan can be more accurate.
Analytics - 08
Messages and alerts inside the app
Dispatch, callers and managers talk in Dromos rather than a separate group chat, with a notification bell and an unread count from every screen.
Messages & alerts - 09
Seven roles, enforced in the database
CEO, manager, dispatcher, salesperson, caller, accountant and driver — each sees what its job needs. Hiding a link is only convenience; the access rules live in the database.
Roles & access
02/On the road
A driver app built for a doorstep.
For the person with a van, a phone in one hand and the delivery in the other.
- 01
Shift first, then the round
The round stays locked until the driver starts their shift, and starting needs GPS on and a real fix. A driver who genuinely cannot share location can be waived, one person at a time.
The driver app - 02
The day’s stops, in order, with their windows
Every stop in sequence with customer details, time window and the note from the order. Navigation starts at the warehouse until the first drop is done.
The driver app - 03
One-tap navigation
Open the stop in Google Maps without typing an address. The driver app and the office app build the link the same way.
- 04
Proof of delivery, and the cash that came with it
A photo on completion. The summary and history add up the payments the driver actually recorded — so a short payment shows as short on the phone exactly as it does in the office.
The driver app - 05
Works when the signal does not
Actions are saved on the phone and sent when the connection returns; the day’s round is cached. Every action carries its own key, so a retry completes a delivery once and banks the cash once.
The driver app - 06
Phone alerts, no app store
Install from the browser to the Home Screen. Route published, stops added or cancelled, a message from the office: alerts arrive with the app closed. Updates arrive with one tap.
Messages & alerts
03/For customers
Plain answers for the person waiting.
No account, no app — just what a customer actually wants to know.
- 01
An online shop
Your range with its variants — sizes, pack counts, options. A variant that is out of stock is shown, with the option to ask for it, rather than quietly hidden. The wording and the discount are yours to set.
Ordering online - 02
A private tracking link
The van on a map, how many deliveries come before yours, and how fresh that position is. Lost the link? Look the order up with its number and a postcode or phone number.
Customer tracking - 03
Honest states
Not confirmed yet says so. A delivered order stays viewable for 24 hours. A stale van position is badged with its age — never passed off as live.
Customer tracking
04/Optional
Connect the apps you already run.
Paste and one-tap WhatsApp are included. Joining your own WhatsApp Business account, and the other apps the office already uses, is a paid setup we do with you.
- 01
WhatsApp, included
Paste a seller’s message into a new order. On any order, Message on WhatsApp opens a ready-written note in your own WhatsApp — you press send. No extra charge, and no second inbox.
Taking orders - 02
WhatsApp Business, when you want it
Optional. Save the phone number ID and access token in Settings and status messages send from that number: confirmed, on the way with the private tracking link, delivered with the photo when one was taken, and missed with a choice of tomorrow morning, tomorrow afternoon, or a call. An order written to that number lands in the review queue, with the seller and the quoted price, and a person still confirms it. You can also ask us to connect it with you. Nothing sends until a token is saved.
Connected channels - 03
The other apps the day already uses
The same request can name a Facebook page, Instagram, the office phone, a spreadsheet, an existing shop, accounting, or SMS you already pay for. We connect the ones you tick. Leave the rest off.
Connected channels
See it work, then try it.
Follow an order through a whole day, or read the guide for any part of it.