Documentation

A delivery and logistics management platform for businesses with their own vehicles: orders, confirmation, dispatch, routes, the driver’s round and customer tracking in one system.

Signing in, what you can see, installing the driver app, and a first-day checklist for each role.

Create an order from the form or by pasting a WhatsApp message: what the parser reads, how confidence works, and how prices and dates are handled.

The three separate statuses an order carries, how confirmation works, why “confirmed is final”, and how to change a confirmed order.

How Dromos groups deliveries by area, plans hard deadlines first, assigns vans, and what happens when a late order arrives.

The catalogue of what you sell and deliver, with its variants; adding and retiring products; and how quoted prices are recorded.

Setting up vans with their areas and working days, and inviting and managing the people who use Dromos.

Revenue, products, salespeople, drivers and geography — and each van’s real round time against the plan.

Choose your industry and the words Dromos uses, set up your storefront, and download orders, deliveries, payments and driver performance as spreadsheets.

Built-in messaging, the notification bell, and phone alerts that arrive even when the app is closed.

What is included with WhatsApp, and how to ask for the WhatsApp Business account on your Facebook — and any other app you already use — to be connected.

Starting a shift, working the round, recording deliveries and cash, working offline, and what location sharing does and does not do.

What a customer sees on their tracking page, how to find an order without the link, and how Dromos keeps it honest and private.

How the public shop works: choosing a size, checkout with cash on delivery, asking for an out-of-stock size, and what happens to a web order.

The seven roles, what each is for, and which sections of the office app each one is given.

The terms Dromos uses — order, confirmation, round, window, stop, shift — in plain language.

Why an order won’t edit, a van is missing from the map, a notification doesn’t arrive, or a role change doesn’t seem to work.